| Background |
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The OSCE Programme Office in Dushanbe is looking for a highly qualified, motivated and experienced professional for the position of Travel Assistant. |
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| Tasks and Responsibilities |
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Under the direct supervision of Materials Management Officer, performs the following duties:
- Prepares notes verbales for the Ministry of Foreign Affairs for visa applications, and, once authorized by the Ministry of Foreign Affairs, collects and delivers them to appropriate Mission Members plus BMSC participants and lecturers;
- Acts as focal point for all questions concerning visa applications, and distribute to Mission Members plus BMSC participants and lecturers visa application forms and maintains a follow-up system for their timely completion. Submits completed applications to corresponding consulates, and, once authorized, delivers them to Mission Members plus BMSC participants and lecturers;
- Makes corresponding payments for visas;
- For all Staff, plus BMSC participants and lecturers, makes travel arrangements and purchases flight tickets, where travel entitlements for Mission Members plus BMSC participants and lecturers are applicable (duty trip, home leave, appointment/ separation entitlements). Provides regular reporting to the Mission Finance Unit by providing supporting documents on charges relating to travel entitlements;
- Collects flight information from airline companies and travel agencies, and ensures the Mission flight information database is constantly updated;
- Searches for convenient accommodation and negotiates prices for arriving Mission Members or other authorized personnel, and, where required, makes hotel reservations and taxi arrangements for MMs going on duty trips. Collects and accompany visitors to the airport and assists in protocol arrangements;
- Maintains the Office’s registry of Mission Member documentation (including ID cards, MFA cards); files applications to the Ministry of Foreign Affairs for issuance of OSCE Diplomatic/Service ID Cards for Mission Members, keeps track of expiry dates and ensure their timely extension;
- Laminates/arranges lamination of, Mission Members ID cards; both internal and diplomatic;
- Upon request, assists Mission Members with their daily administrative tasks and organization issues;
- Performs other duties as required.
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| Necessary Qualifications |
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- Completion of secondary education supplemented by administrative training;
- 4 years of working experience as Admin clerk/Assistant or in a travel agency, part of which should preferably have been in an international environment;
- Computer literate with practical experience in windows and Microsoft software applications (word-processing, e-mail, Access, Excel, etc.);
- Excellent written and oral communication skills in English, Russian and Tajik;
- Valid driving license;
- Ability to work with people of different nationalities, religions and cultural backgrounds;
- Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities
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| Required competencies |
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Core values
- Commitment: Actively contributes to achieving organizational goals
- Diversity: Respects others and values their diverse perspectives and contributions
- Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
- Accountability: Takes responsibility for own action and delegated work
Core competencies
- Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
- Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
- Planning: Works towards the achievement of goals in a structured and measured manner
- Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
- Initiative-taking: Proposes and initiates new ideas, activities and projects
- Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
- Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
- Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
- Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
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| Remuneration Package |
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Monthly remuneration, subject to social security deductions, is 751.50 EUR. Social benefits will include participation in the medical insurance scheme and the OSCE Provident Fund. |
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| How To Apply |
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If you wish to apply for this position, please use the OSCE's online application link found under https://jobs.osce.org/. ONLY ONLINE APPLICATIONS WILL BE CONSIDERED, offline applications received by email, post etc. will not be accepted. Please note that the vacancy is open for competition only amongst nationals of Tajikistan.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious, ethnic and social backgrounds to apply to become a part of the organization.
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