Under the direct supervision of the Human Resources Officer, the Training Assistant is responsible for organisation, implementation, coordination and support for all staff Learning & Development activities and projects in the Mission in accordance with the Mission Annual Learning and Development Plan , including the technical and administrative support for the induction of new Mission Members through the online Mission Induction Training Programme and all other general Learning & Development courses organised by the Human Resources Section. The incumbent is responsible for developing, conducting and analysing annual Learning & Development Needs Assessment for the Mission; maintaining and updating the Learning & Development Unit’s page on the Mission Intranet and entering, maintaining and updating training data in the IRMA training module. Incumbent is serving as an administrative point of contact for the internal staff development needs of the Mission, and liaising with training providers (companies and individual consultants).
Tasks and Responsibilities:
- Designing and facilitating the implementation of the Mission Learning and Development activities;
- Under the guidance of the Human Resources Officer, analysing learning needs in the Mission through the annual Learning and Development Needs Assessment (LDNA);
- Assisting the Human Resources Officer in development and implementation of a comprehensive Learning & Development plan for the Mission;
- Organising, implementing, facilitating and coordinating relevant training courses, including notifying all Mission members on dates, time, subject matters and other relevant details about training events/workshops/courses;
- Providing technical and administrative support for the induction of new Mission members through online Induction Training Programme and acting as the focal point for General Orientation Programme arrangements;
- Serving as an administrative point of contact for the internal staff learning & development needs of the Mission, liaising with training providers and acting as the Mission Learning & Development Focal Point;
- Researching and identifying partner organisations, training providers and institutions to conduct training courses, seminars and workshops, as requested;
- Providing logistical support, booking facilities and equipment, preparing learning materials and other support items for training projects, drafting Terms of References (ToR) for consultants, keeping attendance records;
- Designing and updating Power Point presentations & visual identity of training materials when required;
- Managing and negotiating agreements with training providers;
- Entering all training events and participants in the IRMA training module;
- Maintaining and updating information on staff learning and development on the Intranet as well as the training calendar;
- Maintaining the training files and keeping the log of the training material used at various training events for further reference and planning purposes;
- Creating online surveys and conducting evaluations for various Mission needs/activities/events;
- Creating and compiling feedback forms and other related information after each training event;
- Assisting other program departments in the organisation and coordination of individual programmatic trainings;
- Providing technical support with graphic design services, as requested by the Mission (ID cards, certificates, posters, leaflets, etc.);
- Performing other administrative, operational and technical duties as assigned.
- Secondary school education, preferably supplemented by formal training in teaching adults;
- Four years of relevant professional experience in human resources development, preferably in the organisation, coordinating and delivering training courses and projects; previous experience within international organisations is an asset;
- Excellent written and oral communication skills in English and in the local language;
- Excellent presentation, writing and communication skills;
- Good planning and organisation skills;
- Computer literate with practical experience in Microsoft applications, Adobe Photoshop, Adobe Acrobat, Adobe PageMaker, Quark Xpress, experience with databases and Web maintenance;
- Ability and willingness to work as a team member and with people of different cultural and religious backgrounds while maintaining impartiality and objectivity with tact and diplomacy in dealing with both external persons and multinational staff;
- Demonstrated gender awareness and sensitivity, and the ability to integrate a gender perspective into tasks and activities.
Monthly remuneration, subject to social security deductions is 2,298.08 BAM/month. Social benefits will include participation in the Cigna health insurance scheme and the OSCE Provident Fund. Appointments are normally made at step 1 of the applicable OSCE salary scale. At the discretion of the appointing authority a higher step may be approved up to a maximum of step 3 subject to specific conditions.
This position is open to citizens and permanent residents of Bosnia and Herzegovina only. If you wish to apply for this position, please use the OSCE's online application link found under http://www.osce.org/employment. Please note that offline applications submitted via email, fax, or mail will not be considered. The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration. The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization. Please be aware that the OSCE does not request payment at any stage of the application and review process.