| Background |
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The OSCE Special Monitoring Mission to Ukraine is looking for highly qualified, motivated and experienced Ukrainian professionals for the position of Senior Operations Assistant with its main Office in Kyiv. The OSCE is committed to achieving a better balance of women and men within the Organization.
NOTE: Initial duration of appointment/assignment for this post is until 31 March 2018, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission. Confirmation of post grade is pending completion of classification review.
All qualified applicants are strongly encouraged to apply online, using the OSCE online application link https://jobs.osce.org/
Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.
For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see http://www.osce.org/ukraine-smm
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| Tasks and Responsibilities |
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The Senior Operations Assistant is one of three local staff positions working in the Special Monitoring Mission Head Office (SMM HO) Operations Unit, performing duties in support of the planning, executing and tracking of SMM operational activities. This position is responsible for the review and on-going development of data and information management systems and for the preparation of programme reports.
Under the guidance and supervision of the Deputy Head of Operations, the Senior Operations Assistant performs the following functions:
- Provides statistical analysis support to Operations Unit’s planning, organizing, tracking and directing of the Monitoring Team’s (MT) day-to-day activities.
- Extracts information from the 15 MT and Patrol Hub daily Personnel and Vehicle Status Reports (PVSR) Patrol Plans, Patrol Reports and Daily Reports in order to track the execution of patrolling activities by the MTs throughout Ukraine.
- Checks the accuracy of the date provided in the PVSR reports and gives feedback to the MT where required.
- Proposes improvements to the PVSR data collection, template and formatting to support analytical tasks, improve efficiency and to reduce overlapping work between the MTs and HO.
- Develops methods of data extraction and analysis from above mentioned sources of data, in order to answer routine and ad hoc questions on patrol activities posed by senior management, the Conflict Prevention Centre (CPC) and other interested authorized parties.
- Conducts statistical analysis of patrol and MT activity, prepares reports in a variety of electronic and narrative formats.
- Flags anomalies or unexpected trends in patrol activity that become apparent as a result of analysis, bringing issues to Operations Unit staff for follow-up or resolution.
- Coordinates with operations and administrative staff in the MTs in order to ensure accuracy and completeness of data and resulting reports.
- Liaises with the Reporting and Political Analysis Unit’s Trend Analysis Adviser as required with a focus on the analysis of statistics related to ceasefire violations, freedom of movement violations and other reported events.
- Develops and maintains custom information management products such as spreadsheets, graphs and charts for use in answering questions related to field operations for SMM senior management and higher echelons of OSCE.
- Within own area of responsibility, identifies problems and brings issues to the attention of the Deputy Head of Operations, and proposes possible actions, where relevant.
- Performs other duties as assigned.
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| Necessary Qualifications |
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- Citizenship of Ukraine;
- Completed secondary education supplemented by formal studies or further certified courses in the field of statistics, accounting, business management, human resources, or equivalent.
- At least six years of experience in a government office or international work environment setting are required.
- Extensive previous use of analytical and presentation tools and statistical analysis is required.
- Professional fluency in English, Russian and Ukrainian languages, excellent written and oral communication skills in the mentioned languages;
- Ability to operate windows applications, including word processing, Excel, and e-mail;
- Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
- Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
- Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities;
- Cultural sensitivity and judgment.
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| Required competencies |
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Core values
- Commitment: Actively contributes to achieving organizational goals
- Diversity: Respects others and values their diverse perspectives and contributions
- Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
- Accountability: Takes responsibility for own action and delegated work
Core competencies
- Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
- Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
- Planning: Works towards the achievement of goals in a structured and measured manner
- Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
- Initiative-taking: Proposes and initiates new ideas, activities and projects
- Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
- Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
- Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
- Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
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| Remuneration Package |
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Monthly remuneration, subject to social security deductions is 1176.00 Euro/month. Social benefits will include participation in the Cigna health insurance scheme and social security / Provident Fund. Appointments are normally made at step 1 of the applicable OSCE salary scale.
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| How To Apply |
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For more details please visit the OSCE website employment section at http://www.osce.org/employment/. All qualified applicants are strongly encouraged to apply online, using the OSCE online application link.
Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.
The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
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