Skip to main content


Request for Information Management Officer


You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.

Archived vacancy details

Issued by
OSCE Special Monitoring Mission to Ukraine
Vacancy number
Vacancy type
International Seconded
Field of expertise
General Staff / Monitoring Functions
Functional level
Number of posts
Duty station
Date of issue
General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • Demonstrable organizational skills
  • Proven ability to communicate effectively, both orally and in writing
  • Demonstrable interpersonal skills and documented experience in negotiations
  • Depending on the field activity's mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities
Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:


First level university degree or equivalent experience


Minimum 2 years of relevant professional experience including minimum 1 year in a relevant field strongly preferred

Mission Specific Requirements

Additionally, this particular post has specific requirements:


  • Minimum of two years of relevant professional experience in Request for Information (RFI) process of military or civilian organization and conflict-related subjects
  • Thorough understanding of all documents in the RFI Tracker and library
  • Experience in design and implementation of information repository site upgrades
  • Experience in operational planning
  • Ability to work in a very dynamic and demanding work environment
  • Proven ability and willingness to work in a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity
  • Demonstrated strong organizational and communications skills
  • Good interpersonal skills and ability to establish and maintain effective working relationships with colleagues, counterparts and external partners and other stakeholders to achieve organizational goals
  • Cultural sensitivity and political judgement
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments
  • Willingness to travel to conflict area
  • Professional fluency in the English language, both oral and written
  • Ability to operate Windows applications including word processing, PowerPoint, Access and email


  • Working knowledge of Ukrainian and/or Russian language(s)
  • Ability to operate Microsoft SharePoint software
  • Experience in working in international organizations
  • Familiarity with OSCE policies, procedures, practices and organizational structure
  • Experience in liaising with international partners on RFI process and exchange information
Tasks and Responsibilities

Initial duration of appointment/assignment for this post is until 31 March 2017, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

Potential applicants should be aware that this is a non-family posting.

If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.

Under the guidance and supervision of the Senior Information Management Officer and in close co-operation with the Reporting and Political Analysis Unit, Operations Unit and Human Dimension Unit, the Request for Information Management Officer shall manage the RFI circular information request, guiding the RFI throughout the process in the Mission and developing a deep knowledge of its structure and of its activities. Specifically, the RFI Management Officer:

  1. Manages, co-ordinates, stores, disseminates and retrieves information available across the Head Office (HO) Units; 
  2. Responsible for processing support requests/Requests for Information (RFIs) from the Operations Unit and Reporting, Analysis Unit, as well as from the other units in the field;
  3. Receives, validates and tracks incoming and outgoing support requests using RFI system software;
  4. Facilitates support requests from the Special Monitoring Mission to Ukraine's (SMM) HO representatives supporting the Information Management Cell (IMC);  
  5. Assists in the screening, evaluation, and analysis of information from multiple sources to satisfy SMM needs;
  6. Presents briefings to Operations Unit (OPS) and Reporting and Analysis Unit (RAU) and monitors members on the processes used to submit support requests/RFIs to SMM;
  7. Develops and maintains Standard Operating Procedures for key workflows associated with the support request/RFI process;
  8. Conducts exhaustive database searches, extracts relative information, performs data entry, and possesses the ability to analyse collected data;
  9. Assists in the development, maintenance and upgrade of a common-use repository for SMM needs of information;
  10. Researches, develops, and synthesizes SMM information for RFI use;
  11. Performs other duties as requested.

For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds.

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered.

Please apply to your relevant authorities several days prior to the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered.






You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.