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OSCE Special Monitoring Mission to Ukraine


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Archived vacancy details

Issued by
OSCE Special Monitoring Mission to Ukraine
Vacancy number
Vacancy type
International Contracted
Field of expertise
Information Technology and Information Management
Functional level
Number of posts
Duty station
Date of issue

The objective of the OSCE Special Monitoring Mission to Ukraine is to contribute, in close co-operation with OSCE institutions and other actors of the international community, to reducing tensions and fostering peace, stability and security in Ukraine, and ensuring the observance of OSCE principles and commitments, in particular with respect to minority rights throughout the country, thus establishing conditions for inclusive political dialogue aimed at achieving a sustainable transition respecting the territorial integrity and sovereignty of Ukraine.


Initial duration of appointment/assignment for this post is until 31 March 2018, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.


If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.


Applicants are hereby notified that the Special Monitoring Mission to Ukraine (SMM) is designated by the OSCE as a nonfamily duty station. This designation is based on the fluid and dynamic working environment in the SMM and with due consideration to recommendations of the UN International Civil Service Commission. The currently prevailing working conditions in the duty station may include working in a hazardous location with extended hours of service, and possibly curtailed freedom of movement. Successful candidates who are appointed to locations deemed by the OSCE as hazardous will receive hazard pay. In addition, all successful candidates will be required to participate in the OSCE accident and life insurance scheme in accordance with the OSCE Staff Regulations and Staff Rules.


For more detailed information on the structure and work of the OSCE SMM, please see

Tasks and Responsibilities

Under the general administrative supervision of the Director of Management and Finance and direct technical supervision of the Chief of ICT, the IT Officer executes architecture reviews, conducts ICT security risk assessments, proposes updates to relevant Mission documentation, circulars, SOPs (Standard Operating Procedure), etc. The incumbent assists ICT Staff with design and technical direction from IT security perspective. When assigned by the Chief of ICT, the incumbent manages and supervises ICT infrastructure in the MT AoR (Monitoring Team Area of Responsibility) and ensures the daily operation of IT services. He/she manages the operation, maintenance, trouble-shooting and upgrading of Information Technology and Communications systems and networks. Furthermore, the IT Officer co-ordinates his/her work with the ICT team in Kyiv and ensures that Mission Members receive proper ICT Security awareness training as well as provide trainings and support users in various applications. The selected candidate will be deployed to Donetsk or Luhansk MT.


More specifically, the IT Officer will be responsible for:


  • Defining IT security and access requirements; keeping current with industry practices and standards; defining areas of information management and IT security that require the amendments of policies and standards in the SMM; assessing currency and efficiency of IT and security of IT infrastructure in MTs/PHs (Patrol Hubs) and FPBs (Forward Patrol Bases); revising policies and standards to meet changing requirements according to OSCE policies; developing processes to disseminate and support compliance to OSCE policies and standards;
  • Developing and implementing an on-going risk assessment program targeting information security matters; assessing potential items of risk and opportunities of vulnerability in the network and on information technology infrastructure and applications; maintaining adequate physical security of ICT assets and networks; proposing mechanisms and upgrades for server rooms, patching cabinets, etc;
  • Preparing, maintaining and updating IT infrastructure diagrams and logical schemas; keeping updated information on the usage of IT resources (IP addresses, asset allocation, etc.); reviewing and incorporating data identifying SMM IT requirements; identifying, interpreting and evaluating IT system and network requirements; reviewing IT network architecture, topology, interdependencies, and constraints; preparing overall design and integration plan for new processes, protocols, and equipment; proposing improvements when necessary;
  • In close co-ordination with ICT in Kyiv, developing IT infrastructure plans to meet new and changing requirements; assessing impact of changes in IT infrastructure on physical space and on staff resources; developing criteria to assess the need for IT infrastructure upgrade; designing operational framework governing systems management processes;
  • Performing network vulnerability assessments; in close co-ordination with ICT in Kyiv, developing, implementing and maintaining ICT security incident management program for SMM; monitoring and reporting security problems; defining and validating baseline security configurations for operating systems, applications, networking and telecommunications equipment; providing guidance on disaster recovery design and implementation for MT-wide disaster recovery management programs;
  • In close co-ordination with the Training Unit and ICT in Kyiv, working on the development and delivery of trainings and awareness program on Information Security matters for employees and other authorized users; providing security briefings to advise on critical issues that may affect OSCE in general and SMM in particular;
  • Performing other related work as assigned.
Necessary Qualifications
  • Citizenship of an OSCE participating State, excluding sole citizenship of Ukraine;
  • First-level university degree with specialization in information and communications systems, information security and/or computer science;
  • A minimum of two years of experience in working in an IT infrastructure or information security role, including knowledge of networks, servers, workstations, databases, storage and mobile devices;
  • Understanding of application security, web security, threat and vulnerability management, data privacy;
  • Experience in the management of Checkpoint and Cisco Network security platforms is an asset;
  • Systems administration skills in Windows and Linux environments and familiarity with VMware tools;
  • Strong knowledge of endpoint operating system security controls including built-in security features as well as layered tools such as anti-malware, intrusion prevention/firewalls, and device encryption;
  • Understanding of access controls, networking, servers, firewalls and logging to security incident management platforms;
  • Familiarity with encrypted communications and other telecommunication security issues;
  • Able to work with minimum supervision in a demanding, unpredictable and deadline driven environment;
  • Possession of a valid driving license and ability to drive using a manual transmission;
  • Professional fluency in English with good drafting skills; working knowledge of Ukrainian and/or Russian language(s) is an advantage;
  • Ability to establish and maintain effective working relations with people of different national and cultural backgrounds whilst maintaining impartiality and objectivity;
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments;
  • Readiness to travel regularly within Ukraine;
  • Experience in working in Eastern Europe and/or knowledge of the region is desirable;
  • Experience with OSCE, UN common system and/or other international organization would be an asset;
  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
  • Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities.
Required competencies
    Core values
  • Commitment: Actively contributes to achieving organizational goals
  • Diversity: Respects others and values their diverse perspectives and contributions
  • Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
  • Accountability: Takes responsibility for own action and delegated work
Core competencies
  • Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
  • Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
  • Planning: Works towards the achievement of goals in a structured and measured manner
  • Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
  • Initiative-taking: Proposes and initiates new ideas, activities and projects
  • Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
  • Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
  • Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
  • Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
Remuneration Package

Monthly remuneration subject to social security deductions is about USD 2,999 to which is added Board and Lodging Allowance (currently EUR 125 per day subject to change without prior notice). Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund.


Appointments are made at step 1 of the applicable OSCE salary scale.

How To Apply

If you wish to apply for this position, please use the OSCE's online application link found under


The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.


Only shortlisted applicants will be contacted.


Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.


The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years.


Please be aware that the OSCE does not request payment at any stage of the application and review process.



You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.