19 March 2021
- 23:59 Central European Time (CET/CEST)
Development of the Small and Medium Enterprises (SME) is one the priorities of the Republic of Tajikistan in increasing the economic growth which is also a vital goal in the National Development Strategy 2030 of the Republic of Tajikistan. In 2018, upon Decree of the President of Tajikistan, the State Institution Business Incubator¨ (BI) was established under the State Committee on Investment and Property Management responsible for development and support of private sector. The BI has also its regional office in the regions of Tajikistan to ensure balanced support throughout whole country and inclusive economic participation. In this regard, the OSCE will support the BI in improving its capacities to improve the business process and development matrix.
Improve business process of the SI BI to enhance capacities of the structure addressing the needs and priorities in SMEs development and start-up acceleration.
Tasks and Responsibilities
Under the supervision of the POiD Economic Officer and Deputy Director of the State Institution Business Incubators, the consultant will perform the following tasks:
Review the statutory documents of the State Institution Business Incubators of Tajikistan;
Conduct interviews with the Business Incubators staff and relevant entrepreneurship related stakeholders and gaps in the current content plan;Conduct the SWOT analysis and elaborate preliminary recommendations for improving the business process;
Present the findings to Business Incubators personnel to collect feedback on the findings;
Develop recommendation on Terms of References for the Business Incubators personnel;
Develop the work and paper flow management considering the size of each Centre in terms of number of staff and physical infrastructure;
Develop the Matrix of processes to serve the clients in the most efficient way;
Develop the step by step guide (standard operating procedure) for the staff of Business Incubators on monitoring, collection of information on clients, feedback collection mechanisms and introduce the tools for analysis for services provision;
Provide recommendations on improving business process within Business Incubators;
Develop the matrix and other related documents with regard to Business Incubator's management;
Submit the final report with all developed documentation.
Note: A hired consultant will work at the premises of the SI "Business Incubators" (it might be reconsidered in line with the COVID-19 situation).
Deliverables and performance indicators:
Providing list of sugesstions for quality content (events) to the State Institution "Business Incubators" identified through conducted interviews with relevant entrepreneurs and other stakeholders;
The SWOT analyses conducted, recommendations based on the findings elaborated and presented to the stakeholders;
The terms of reference for creating quality content for Business Incubator¡¦s personnel is prepared;
The Matrix of Business processes for the Business Incubators is developed;
The Standard Operating Procedures for the Business Incubators is elaborated and provided;
Recommendations on improving business processes in Business Incubator provided;
Submitted report on work done related to the assignment, comprising of detailed activities undertaken and outlining progress achieved in relation to the objectives of assignment, also stating challenges and constraints.
Master' Degree in management, economics, international relations or other relevant education (Scientific degree is asset);
Minimum 5 years of proven experience in conducting analysis of business processes, management, previous experience in carrying out similar assignments is preferable;
Experience and understanding of the principles of the business climate and knowledge in the field of business incubators and servicing the entrepreneurs;
At least 5 years of demonstrated experience in working with the government institutions and private sector representatives; Ability to hold discussions with government officials, representatives of state agencies and the private sector;
Knowledge of the legal and normative documents requiring for establishments of the State Institutions, state owned enterprises and etc.;
Good communication and analytical skills and excellent skills for the entrepreneurship for the preparation of reports;
Knowledge of Tajik, English and Russian is mandatory.
Commitment: Actively contributes to achieving organizational goals
Diversity: Respects others and values their diverse perspectives and contributions
Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
Accountability: Takes responsibility for own action and delegated work
Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
Planning: Works towards the achievement of goals in a structured and measured manner
Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
Initiative-taking: Proposes and initiates new ideas, activities and projects
Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
The consultant will be remunerated commensurate with consultant¡¦s experience and qualifications in accordance with OSCE established rates. Applicants should indicate whether they wish to be included in the OSCE Roster of Consultants for similar assignments.
Consultancy period: April – September 2021 (6 months)
Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered. Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.
The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious, ethnic and social backgrounds to apply to become a part of the organization.
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