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International Consultant on Moderation of Users’ Comments

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Archived vacancy details

  • The following information is provided for archival purpose only.
Issued by
OSCE Mission to Montenegro
Vacancy number
VNMNGC00163
Vacancy type
Experts/Consultants
Field of expertise
Media Affairs
Number of posts
1
Duty station
Podgorica
Date of issue
18 April 2019
Deadline for application
15 May 2019 - 23:59 Central European Time (CET/CEST)
Date of entry on duty
1 August 2019
Background    
     
   

Following the online media expansion, media content became easily accessible thus enabling everyone to engage in discussions by commenting and sharing. Aside from engaging citizens in a public debate on important social and political issues and promoting freedom of expression, news portals are receiving valuable feedback and developing readers’ loyalty. However, user comments can also be disruptive and abusive, thus spreading intolerance, discrimination – including gender-based discrimination, damaging media’s reputation and making them liable to fines. Since the line between free speech and hate speech is very thin, moderators of media portals have an important but rather difficult role to play since they need to identify and handle all inappropriate comments in a professional manner. Moreover, there is a strong link between spreading hate speech, threats and intolerance on the internet, and the overall security situation in the country.

In order to address this topic, in 2018 the OSCE Mission to Montenegro developed the Guidelines for Applying Section 2.8. of Montenegrin Journalists’ Code of Ethics, dealing with moderation of users’ comments on internet portals. The Guidelines represent a valuable tool for moderators of media portals and should be considered in the preparation of the training. The Media Programme needs services of an experienced consultant for this purpose.

The Media Programme therefore invites applications from highly qualified, energetic and experienced international professionals for the temporary consultancy post of International Consultant on Moderation of Users’ Comments who would be tasked to deliver two 3-days trainings for editors and moderators of Montenegrin media portals, divided in two groups, in order to provide different media outlets with expertise in form of guidelines and overview of available mechanisms for moderation of users’ comments on internet portals. The training is aimed at strengthening capacities of media outlets to recognise and properly respond to hate speech, intolerance, discrimination and other challenges that could be encountered in the online space. While designing the training programme, special attention should be paid to the issue of gender mainstreaming.

     
Tasks and Responsibilities    
     
   

Under the supervision and in close cooperation with the OSCE Mission to Montenegro/Media Programme Manager, the consultant will be required to perform the following tasks:

  • Prepare the training programme for two 3-days (full days) in house trainings for a total number of approximately 14 editors and moderators of media portals (divided in two groups), on moderation of users’ comments on media portals (including agenda, working methods, handouts and evaluation forms), in English language, by August 4, 2019 (work from home);
  • Deliver the first 3-days (full days) in house training for the first group of participants - approximately 7 editors and moderators of media portals, on moderation of users’ comments on media portals, by August 14, 2019, in Podgorica (3 working days);
  • Deliver the second 3-days (full days) in house training for the second group of participants - approximately 7 editors and moderators of media portals, on moderation of users’ comments on media portals, by August 18, 2019, in Podgorica (3 working days);
  • Submit a short training report and evaluation (min. 3 pages), in English language, by August 20, 2019 (work from home);

Special note: The schedule is subject to potential changes.

Deliverables:

  • Training programme for two 3-days (full days) in house trainings for a total number of approximately 14 editors and moderators of media portals (divided in two groups), on moderation of users’ comments on media portals (including agenda, working methods, handouts and evaluation forms) submitted, the list of equipment and materials necessary for carrying out the training sessions developed, in English language, by August 4, 2019 (work from home);
  • The first 3-days (full days) in house training for the first group of participants - approximately 7 editors and moderators of media portals, on moderation of users’ comments on media portals, delivered by August 14, 2019, in Podgorica (3 working days);
  • The second 3-days (full days) in house training for the second group of participants - approximately 7 editors and moderators of media portals, on moderation of users’ comments on media portals, delivered by August 18, 2019, in Podgorica (3 working days);
  • Short training report and evaluation (min. 3 pages) submitted, in English language, by August 20, 2019 (work from home);

Special note: The schedule is subject to potential changes.

     
Necessary Qualifications    
     
   
  • University degree in journalism, media, social/political sciences, international relations, law, economy or related field;
  • Minimum 8 years’ relevant professional experience;
  • Extensive experience in the area of online and social media, as well as experience in users’ comments moderation;
  • Professional experience in conducting trainings, writing training programmes or other documents related to media development regulation;
  • Advanced communication skills and ability to work in groups;
  • Professional fluency in the English language, both oral and written;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Previous experience working with other international organizations would be considered as an asset;
  • Extensive knowledge of OSCE key documents about media standards can be considered as an advantage.
     
Remuneration Package    
     
   

The Expert/Consultant will be remunerated commensurate with his/her experience and qualifications in accordance with the OSCE established rates. The OSCE Mission to Montenegro will cover all travel related expenses for the Expert.

     
How To Apply    
     
    If you wish to apply for this position, please use the OSCE's online application link found under http://www.osce.org/employment. All qualified applicants are strongly encouraged to apply online, using the OSCE online application link. Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered. The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, or to offer an appointment with modified Terms of Reference or for a different duration. The OSCE is committed to achieving a better balance of women and men within the Organization. Please be aware that the OSCE does not request payment at any stage of the application and review process.

 

Alert

You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.

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