| Background |
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The Department of Human Resources (DHR) ensures that the OSCE has the human resources capacity necessary to successfully implement its mandates. DHR sets the policies and provides services in the areas of recruitment, administration of benefits and entitlements, payroll, performance management, training and ethics across the Organization.
The HR Services Section, as part of the Department of Human Resources, is responsible for the implementation of the personnel management policies of the Organization, optimal utilization of human resources, and the development and refinement of Staff Regulations, Rules and Instructions. This includes the administration of the OSCE payroll and of the conditions of service for all categories of staff/mission members.
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| Tasks and Responsibilities |
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Under the supervision of the Human Resources Officer, the Human Resources Clerk will be responsible for supporting the work of the HR Services Administration Section, maintaining personnel files and records and carrying out various clerical duties related to HR administration. More specifically, the Human Resources Clerk will be tasked with:
- Assisting with staff administration duties including the following:
- Preparing briefing and separation packages for new or separating staff members in the Secretariat;
- Issuing OSCE identity cards for staff and mission members, including photo prints;
- Liaising with the Federal Ministry for Europe, Integration and Foreign Affairs regarding the submission of applications for issuance and renewal of MFA IDs (Legitimation cards) and/or entry visa for Secretariat-based staff members and their dependents;
- Preparing certificates of service and statements of earnings for current and former staff / mission members;
- Distributing Provident Fund statements and Cigna insurance cards;
- Assisting with the contract extension/transfer process for seconded staff / mission members;
- Administering the HRS/Administration team mail account.
- Serving as Documents and Records Management focal point in the DHR/HRS/Administration Unit, including:
- Maintaining the filing system: establishing files for new staff members and closing files upon completion of service for archives, as instructed;
- Maintaining all personnel files of international mission members and all fixed-term Secretariat employees, including the electronic files.
- Replacing HR Assistants during their absences and assisting them during peak periods of work; performing other related duties as assigned.
For more detailed information on the structure and work of the Department of Human Resources please see: https://www.osce.org/secretariat
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| Necessary Qualifications |
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- Completed secondary education; supplementary secretarial and/or human resources training is a distinct asset;
- A minimum of two years of professional experience working in clerical positions;
- Computer literate with practical experience using Microsoft applications and human resources databases;
- Professional fluency in English, including excellent written and oral communication skills; knowledge of other OSCE working languages, particularly German, is highly desirable;
- Accuracy, attention to detail and customer-service orientation, including a high level of discretion and confidentiality;
- Strong organizational and administrative skills;
- Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
- Ability and willingness to work as a member of team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.
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| Required competencies |
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Core values
- Commitment: Actively contributes to achieving organizational goals
- Diversity: Respects others and values their diverse perspectives and contributions
- Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
- Accountability: Takes responsibility for own action and delegated work
Core competencies
- Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
- Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
- Planning: Works towards the achievement of goals in a structured and measured manner
- Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
- Initiative-taking: Proposes and initiates new ideas, activities and projects
- Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
- Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
- Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
- Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
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| Remuneration Package |
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Monthly remuneration, subject to social security deduction, is EUR 2,831 (12 times a year). OSCE salaries are exempt from taxation in Austria. Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund.
Appointments are made at step 1 of the applicable OSCE salary scale.
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| How To Apply |
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If you wish to apply for this position, please use the OSCE's online application link found under https://jobs.osce.org/vacancies.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
Only shortlisted applicants will be contacted.
Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.
Please note that for this position the OSCE does not reimburse expenses such as travel in connection with interviews, tests, visas and relocation.
Please be aware that the OSCE does not request payment at any stage of the application and review process.
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