12 May 2021
- 23:59 Central European Time (CET/CEST)
Automated information systems (AIS) can improve the efficiency of local self-government bodies and automate the work of specialists in the provision of state and municipal services. Over the past few years, national authorities have introduced new AISs in local self-government bodies ("Sanarip aimak", "E-Kyzmat", EDMS "Infodocs", "Electronic trading platform", "Portal of public services", "Unified register of violations"), to allow local authorities to exchange data with other state bodies and enable them to provide a range of public services in a more expeditious manner.
In 2020, municipal servants received training on using the above-mentioned AISs for municipal servants, however a survey among municipal employees revealed that they still encounter issues in using them.
Thus, OSCE Programme Office in Bishkek will contract two local consultants to support the State Agency on Regional Development under the Ministry of Agriculture, Water and Regional Development in developing training materials and conducting trainings for municipal servants on digital literacy.
Tasks and Responsibilities
Under the supervision of Project Manager / Senior Program Assistant, the consultants will perform the following tasks:
Training of municipal servants in the correct entry of data into automated information systems "Sanarip aimak", "E-Kyzmat", EDMS "Infodocs", "Electronic trading platform", "Portal of public services", "Unified register of violations";
Develop ICT curriculum with relevant training materials and provide the SARD 5 days before the training;
Assess the knowledge and skills of the participants before and after the training (pre-test and post-tests);
Conduct trainings according to the approved schedule;
Develop a standard questionnaire to assess the knowledge of participants before and after the test;
Develop a standard questionnaire to assess the satisfaction of participants with the conditions of the organization;
Prepare and provide the OSCE staff and SARD with a report on the conduct of trainings with registration lists of participants, the necessary financial documents.
University degree in social sciences, public administration, human resource management or other related fields;
Research and analytical skills, skills of practical implementation of automated systems "Sanarip aimak", "E-Kyzmat", EDMS "Infodocs", "Electronic trading platform", "Portal of public services", "Unified register of violations";
Experience of work in local state government bodies and knowledge of information systems that are currently implemented in local governments;
At least 3 years of professional experience providing advisory services in the area of public administration, public (municipal) services delivery, training conducting, or other related fields both at local and central (national) levels;
Diverse experience comprising work experience in government bodies, experience of developing curriculums and methodological documents;
Experience of writing analytical notes is desirable;
Professional fluency in Kyrgyz and Russian languages, both oral and written;
Experience working in projects funded by international development organizations;
Knowledge of OSCE and its operations is desirable.
Commitment: Actively contributes to achieving organizational goals
Diversity: Respects others and values their diverse perspectives and contributions
Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
Accountability: Takes responsibility for own action and delegated work
Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
Planning: Works towards the achievement of goals in a structured and measured manner
Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
Initiative-taking: Proposes and initiates new ideas, activities and projects
Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
Remuneration will depend on the selected consultant’s qualifications and experience and be in accordance with OSCE established rates.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration. The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates to apply to become a part of the organization. Applications received after the published deadline will not be considered. Please note that in the event of invitation for interview/test, the OSCE is unable to reimburse costs incurred. Please be aware that the OSCE does not request payment at any stage of the application and review process.
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