Consultant to Develop Requirements for OSCE's New Recruitment Platform, Recommend Steps to Optimize Processes and Propose Efficient Approaches to Candidate Processing

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Archived vacancy details

The following information is provided for archival purpose only.

Issued by: OSCE Secretariat
Vacancy number: VNSECC01381
Vacancy type: Experts/Consultants
Field of expertise: Human Resources Management
Number of posts: 1
Duty station: Vienna
Date of issue: 19 October 2018
Deadline for application: 8 November 2018 - 23:59 Central European Time (CET/CEST)









Background

		The Department of Human Resources (DHR) ensures that the OSCE has the human resources capacity necessary to successfully implement its mandates. DHR sets the policies and provides services in the areas of recruitment, administration of benefits and entitlements, payroll, performance management, training and ethics across the Organization. The Recruitment Unit, as part of the Talent Management Section of the DHR, comprises ten staff members and is primarily responsible for the recruitment and selection of international contracted and seconded staff for the Secretariat and field operations and general services staff, temporary staff & consultants at the Secretariat. The objective of the consultancy is to develop requirements for OSCE’s New Recruitment Platform. Consultant will need to take into consideration the existing processes, as well as recommend steps to optimize them. The ultimate goal is to have optimized requirements to support the selection of the right Technological Solution for Processing Candidates for the Organization. Consultant is expected to deliver the necessary information package to be used by a third-party provider to create/customize OSCE’s new recruitment platform. This “Requirements Document” should contain the requirements to conduct OSCE’s recruitment process in an efficient and effective manner under the existing rules and regulations, but contain insights into potential changes that could support modernization of our processes overall from requisition creation to vacancy posting to candidate experience to selection and hire). Therefore, consultant should focus on proposing solutions to streamline and optimize processes as results of his/her assessment. These solutions should cover, but not be limited to all types of contracts at the OSCE.

Tasks and Responsibilities

		Under the direct supervision of the Chief of Recruitment and in co-ordination with stakeholders in multiple departments, including but not limited to, Human Resources, Information and Communication Technology among others, the Recruitment Platform – Requirements Consultant will conduct the following activities: Mapping out current recruitment processes for different categories on i-recruitment system; Liaising with appropriate stakeholders to understand current requirements and step-by-step processes and identify potential opportunities for increase in efficiency and streamlining processes; Conducting gap analysis between needed functionality and client requirements and recommended solutions; Making appropriate recommendations as per existing rules and regulations, staff instructions and current practices to be used in the design/customization of new system; Developing recommendations on potential changes that would add value in modernizing our approach to end-to-end recruitment, including but not limited to, insights and critical overview of stopgaps and obstacles imposed by current practices, rules and regulations that could be streamlined to benefit talent acquisition for the Organization; Developing comprehensive requirements to be used in the procurement and later implementation of a new recruitment platform for the OSCE. This document should include, but not be limited to business requirements containing priority levels, non-functional requirements, general solution requirements and functional requirements and should encompass all recruitment-related activities and its dependencies from end-to-end. Making recommendations of how to best process applications for all types of contracts at the OSCE. Deliverables: 1. Report on Requirements for OSCE’s New Recruitment Platform including process optimization; 2. Proposal on potential areas for optimizing and streamlining recruitment processes with identified action areas, stakeholders and potential steps; 3. Recommendations on how the OSCE can support the management of applications for all types of contracts including Internationally Seconded, Internationally Contracted, Consultants, Interns and related, in line with rules and regulations, IT and legal requirements. Please note that this is a consultancy assignment for maximum 30 working days starting in November 2018 until December 2018.

Necessary Qualifications

		A first-level university degree with specialization in information systems, computer science, engineering or relevant; At least 5 years of professional experience in information technology; Knowledge of applicant tracking systems such as TALEO, SuccessFactors or other relevant ATSs; Knowledge of HR Recruitment processes and procedures; Professional fluency in English with excellent writing skills; Previous work in international/multilateral organizations would be an asset; Able to work in a fast-paced environment with a diverse group of people; Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed; Excellent verbal and written communication, active listening and interpersonal skills; Organized and detailed oriented; Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities; Ability to establish and maintain effective and constructive working relationships with people of different national and cultural backgrounds while maintaining impartiality and objectivity.

Remuneration Package

		Remuneration will depend on the selected consultant’s qualifications and experience and will be in accordance with the OSCE established rates.

How To Apply

		If you wish to apply for this position, please use the OSCE's online application link found under https://jobs.osce.org/vacancies. If you are not a national of a participating State, you must apply by submitting an offline application form which can be found under https://jobs.osce.org/resources/document/offline-application-form. The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment or to offer an appointment with a modified job description or for a different duration. Only shortlisted applicants will be contacted. The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization. Please be aware that the OSCE does not request payment at any stage of the application and review process.