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Chief, Recruitment Unit


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Archived vacancy details

Issued by
OSCE Secretariat
Vacancy number
Vacancy type
International Contracted
Field of expertise
Human Resources Management
Number of posts
Duty station
Date of issue









The Department of Human Resources (DHR) ensures that the OSCE has the human resources capacity necessary to successfully implement its mandates. DHR sets the policies and provides services in the areas of recruitment, administration of benefits and entitlements, payroll, performance management and learning and development across the Organization.


The Talent Management Section, one of two sections in DHR, comprises units dealing with Job Design and Classification, Recruitment and Learning and Development. The different units of the section work together to attract, manage develop and retain the highest quality staff throughout the OSCE.


The Recruitment Unit, as part of the Talent Management Section of the Department of Human Resources, comprises ten staff members and ensures a process of  open fair, transparent and timely recruitment and selection of international and locally-recruited contracted Secretariat staff, international contracted mission members, seconded staff and mission members, as well as temporary staff, consultants and junior-level professionals.




Tasks and Responsibilities








In close collaboration with other units of the Talent Management section, the Chief of Recruitment drives changes with organization-wide impact in the area of sourcing, recruitment and selection of people working with OSCE on various contractual arrangements, and from all of the OSCE participating States. The focus is on developing comprehensive approaches to attracting top talent to the organization and ensuring that candidates are provided with a first rate recruitment experience. 


The role requires effective leadership in terms of planning and team management to ensure effective delivery of the annual work plan, in close collaboration with the unit’s Recruitment Officer, as well as cohesion in building peer relationships with managers across the Organization and providing advice and guidance on all areas of work.


Under the direct supervision of the Deputy Director/Head, Talent Management Section, the incumbent is responsible for developing, formulating and adapting recruitment-related policies and procedures, and the thorough and timely sourcing, recruitment, selection of top talent for the OSCE. More specifically the successful candidate will be tasked with:


1. Developing comprehensive approaches to attracting top talent to the organization and ensuring candidates are provided a first rate recruitment experience;

2. Reviewing and improving the effectiveness of recruitment and selection tools and procedures with the objective of achieving thorough candidate vetting;  ensuring the effective use of databases and enterprise resource planning (ERP) systems for recruitment, controlling and reporting;

3. Leading the development of innovative measures in improving sourcing, branding and outreach to enhance the pool of qualified candidates and market OSCE employment opportunities;

4. Liaising with business partners such as participating States, international organizations and human resource managers in the field operations and Institutions:  providing advice and guidance to clients with respect to policies, procedures and regulations relating to recruitment, and helping to ensure compliance with the regulatory framework;

5. Overseeing the implementation and execution of operating procedures relating to the recruitment of contracted, seconded and temporary staff;  leading the Recruitment Unit team, as well as ensuring proper orientation and mentoring of staff; maintaining performance management and appraisal, and co-ordinating recruitment work plans;  preparing and formulating budget proposals for the Recruitment Unit and monitoring financial expenditure;

6. Overseeing screening and selection processes; participating in interview boards;

7. Assisting in interpreting the OSCE’s policies with respect to difficult and complex cases; suggesting and documenting fully substantiated exceptions or variations to OSCE policies and providing rationale for decisions which serve as precedents;  assessing and determining the need for new or modified policies and procedures relating to contracted and seconded personnel; 

8. Reporting to senior management at the OSCE Secretariat and the OSCE delegations on a regular basis with regard to current and upcoming vacancies (succession planning), recruitment activities and results, and relevant issues impacting recruitment;

9. Representing the Recruitment Unit and acting as Officer-in-Charge in the absence of the Head, Talent Management, when required;

10. Performing other related duties as required.


For more detailed information, please see:





Necessary Qualifications








  • Advanced university degree in human resources, business administration, management, or a related field, such as law, social and political sciences, economics, education and psychology;  a first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the advanced university degree;
  • A minimum of eight years of progressively responsible professional experience in the human resources field with particular focus on recruitment and talent acquisition;
  • Proven experience in human resources management principles and practices, including organizational and general management concepts;
  • Established ability to provide leadership;
  • Budgetary experience is desirable;
  • Excellent written and oral communication skills in English; working knowledge of another OSCE working language is desirable; ability to draft clear and concise reports;  Strong presentation skills;
  • Computer literate with practical experience in Microsoft applications;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Ability to establish and maintain effective working relationships with people of different nationalities, religions and cultural backgrounds, while maintaining impartiality and objectivity.




Required competencies








Core values

  • Commitment: Actively contributes to achieving organizational goals
  • Diversity: Respects others and values their diverse perspectives and contributions
  • Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
  • Accountability: Takes responsibility for own action and delegated work



Core competencies

  • Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
  • Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
  • Planning: Works towards the achievement of goals in a structured and measured manner
  • Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
  • Initiative-taking: Proposes and initiates new ideas, activities and projects
  • Flexibility: Responds positively and effectively to changing circumstances



Managerial competencies (for positions with managerial responsibilities)

  • Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
  • Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
  • Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities




Remuneration Package








Monthly remuneration is approximately EUR 7,429 depending on post adjustment and family status. OSCE salaries are exempt from taxation in Austria. Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund. Other allowances and benefits are similar to those offered under the United Nations Common System.


Appointments are made at step 1 of the applicable OSCE salary scale. 




How To Apply








The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.


Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.


The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years.


Please be aware that the OSCE does not request payment at any stage of the application and review process.



You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.