5 July 2018
- 23:59 Central European Time (CET/CEST)
The objective of the OSCE Special Monitoring Mission to Ukraine (SMM) is to contribute, in close co-operation with OSCE institutions and other actors of the international community, to reducing tensions and fostering peace and stability in Ukraine, and ensuring the observance of OSCE principles and commitments, in particular with respect to minority rights throughout the country, thus establishing conditions for inclusive political dialogue aimed at achieving a sustainable transition respecting the territorial integrity and sovereignty of Ukraine.
If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.
The Mission, in line with the OSCE SMM Gender Equality Action Plan, is committed to improving the gender balance among staff in all areas and levels within the SMM. Currently female professionals, especially in senior management roles, are underrepresented within the SMM. Female candidates are therefore strongly encouraged to apply for this management opportunity.
Applicants are hereby notified that the Special Monitoring Mission to Ukraine (SMM) is designated by the OSCE as a nonfamily duty station. This designation is based on the fluid and dynamic working environment in the SMM and with due consideration to recommendations of the UN International Civil Service Commission. The currently prevailing working conditions in the duty station may include working in a hazardous location with extended hours of service, and possibly curtailed freedom of movement. Successful candidates who are appointed to locations deemed by the OSCE as hazardous will receive hazard pay. In addition, all successful candidates will be required to participate in the OSCE accident and life insurance scheme in accordance with the OSCE Staff Regulations and Staff Rules.
Tasks and Responsibilities
Under the supervision and overall guidance of the Director, Administration and Finance and in co-operation with relevant technical focal points in the OSCE Secretariat, the incumbent will manage the Information and Communication Technologies (ICT) infrastructure, services and operation by providing the most suitable, efficient and cost-effective solutions in support of the Mission's mandate. She/he will perform management activities and provide direction and guidance in the planning and operations of the ICT in the Mission. Furthermore, the Chief of ICT will establish the strategic plans, goals and objectives in line with the Mission's objectives and priorities; develop policies; review guidelines; establish priorities, standards, and measurement tools for ICT infrastructure; prepare and manage budgets and the work of ICT personnel.
More specifically, the incumbent will perform the following functions:
Serving as a primary source of competence and decision making on all issues and projects (related to the initiation, planning, execution and subsequent sustainability) which are owned by ICT or contain ICT elements and commitments;
Overseeing the technological infrastructure (networks, computer systems, applications, etc.) in the Mission to ensure optimal performance;
Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits;
Supervising, controlling and taking corrective action on all activities carried out by the ICT teams at the Head Office in Kyiv as well as deployed across the Area of Responsibility of the Special Monitoring Mission in Ukraine;
Advising and supporting the Director of Administration and Finance on all matters related to ICT;
Overseeing the budgeting, costs, short and long terms planning of required ICT assets and services during the yearly budget preparation;
Ensuring the timely implementation of the planned ICT activities; ensuring the business continuity;
Managing all ICT security aspects of the ICT operations and supervising the work of the IT security officer in line with the OSCE corporate security framework;
Managing the recruitment and performance of ICT staff, set up and training priorities and requirements of the members of the Head Office and field ICT staff;
Establishing and managing multi-vendor agreements for IT operational services, including outsourcing and cloud vendors, by setting up and managing service level agreements to comply with organizational needs;
Reviewing Internal Oversight reports on OSCE Missions ICT Audits; planning, preparing responses and implementing recommendations as required;
Designing and overseeing the cost effective ICT capital planning and investment process aligned to information technology business needs; directing multi-year maintenance, repair and replacement programs; reviewing systems on a regular basis, identifying necessary capital improvements and replacement projects;
Overviewing the potential use and timely introduction of current and emerging information technologies and undertaking relevant market research and feasibility studies on the latest information technology and performing cost-benefit analysis;
Working closely with the Secretariat ICT to get advice on aspects of central ICT services;
Citizenship of an OSCE participating State, excluding the citizenship of Ukraine;
Second-level university degree in information technologies or computer science; a first-level university degree in combination with two years of additional qualifying experience may be accepted in lieu of the second-level university degree;
A minimum of eight years of prior relevant experience, preferably at large international organizations or companies;
A minimum of five years of managerial experience in the IT or ICT field or similar including managing ICT teams;
Project management experience in ICT systems, including business planning (procurement, budget, etc.) and implementation;
Demonstrated experience in managing large-scale ICT projects under significant constraints, requiring ability to negotiate and manage scope and changes in the context of the business environment;
Experience in working with results-based management systems is an asset;
Vendor management experience;
Demonstrated organizational skills and leadership;
Demonstrated customer oriented experience;
Professional fluency in English, with excellent oral and written communication skills; knowledge of other OSCE working languages, particularly Russian and/or Ukrainian is an asset;
Ability to work in a deadline-driven environment, to supervise staff and to motivate a team;
Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure;
Ability to establish and maintain effective and constructive working relationships with people of different national and cultural backgrounds while maintaining impartiality and objectivity;
Demonstrated gender awareness and sensitivity, and ability to integrate a gender perspective into tasks and activities.
Commitment: Actively contributes to achieving organizational goals
Diversity: Respects others and values their diverse perspectives and contributions
Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
Accountability: Takes responsibility for own action and delegated work
Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
Planning: Works towards the achievement of goals in a structured and measured manner
Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
Initiative-taking: Proposes and initiates new ideas, activities and projects
Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
Monthly remuneration subject to social security deductions is about USD 5,944 to which is added Board and Lodging Allowance (currently EUR 125 per day). Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund.
Appointments are made at step 1 of the applicable OSCE salary scale.
NOTE: Initial duration of appointment is for 24 months, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.
The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
Only shortlisted applicants will be contacted.
Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.
The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years.
Please be aware that the OSCE does not request payment at any stage of the application and review process.
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