OSCE Office for Democratic Institutions and Human Rights
Field of expertise
Information Technology and Information Management
Number of posts
Date of issue
9 March 2020
Deadline for application
20 April 2020
- 23:59 Central European Time (CET/CEST)
The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.
The Office for Democratic Institutions and Human Rights (ODIHR) is the principal institution of the OSCE responsible for the human dimension. ODIHR is active throughout the OSCE area in the fields of election observation, democratic development, human rights, tolerance and non-discrimination, and the rule of law. ODIHR's assistance projects and other activities are implemented in participating States in accordance with the ODIHR's mandate.
The Information Technology Unit provides support to ODIHR in the field of Information and Communication Technology, including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards and for supporting local ICT serves and their users.
Tasks and Responsibilities
Under the direct supervision of the Second Deputy Director, the incumbent performs the following functions:
Managing the IT Infrastructure operations (systems, LAN/WAN, Helpdesk), business application systems, telecommunications, systems security, systems administration, user support for about 200 staff members, and limited systems support and development;
Preparing budgets, projections for ICT spending and ICT and Business Applications strategy and policies; monitoring the budget and procurement requirements of the Unit to ensure optimal planning and use of financial resources;
Managing hardware and software standards, planning capacity, evaluating and selecting the most appropriate and cost-effective hardware and networking infrastructure;
Providing recommendations for the development and management of business applications, information, resources, and technology to support the organization’s strategic goals and priorities;
Providing ICT guidance and support for ODIHRs field activities, observation missions, conferences, projects and tools for external customers, Coordinate together with the business units the design, implementation and continuous development of IT-tools and methodologies necessary to support the implementation of their mandate;
Making presentations to higher level management on ICT strategy, budget and related activities and advising and assisting Senior Management on the application of Information Technology services as a cost effective tool;
Providing leadership and managing the staff of the Unit to ensure the timely delivery of outputs and the availability of the right skills and competencies; monitoring staff performance and carry out performance appraisals, managing the continuous update and skills training for staff, particularly in relation to new ICT technologies and Applications developments, coordinating related work assignments and resource allocation;
Performing other duties as assigned.
For more detailed information on the structure and work of the OSCE Office for Democratic Institutions and Human Rights, please see https://www.osce.org/odihr
First-level university degree in Computer Science or equivalent course of study; formal certification in ITIL and Project Management;
Minimum of six years of progressively responsible professional experience in the ICT area; managerial and versatile technical experience; experience of working for an international corporation or organization;
Excellent knowledge of English with highly-developed presentation and writing skills is essential; working knowledge of other OSCE languages is an asset;
Ability to work with people with different national, religious or cultural backgrounds.
Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities.
Commitment: Actively contributes to achieving organizational goals
Diversity: Respects others and values their diverse perspectives and contributions
Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
Accountability: Takes responsibility for own action and delegated work
Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
Planning: Works towards the achievement of goals in a structured and measured manner
Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
Initiative-taking: Proposes and initiates new ideas, activities and projects
Flexibility: Responds positively and effectively to changing circumstances
Managerial competencies (for positions with managerial responsibilities)
Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities
Monthly remuneration is approximately EUR 5,342 depending on post adjustment and family status. OSCE salaries are exempt from taxation in Poland.
Social benefits will include possibility of participation in the Cigna medical insurance scheme and the OSCE Provident Fund. The Organization contributes an amount equivalent to 15% of the employee's salary to this Fund and the employee contributes 7.5%. Other allowances and benefits are similar to those offered under the United Nations Common System.
Appointments are normally made at step 1 of the applicable OSCE salary scale.
The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.
Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.
Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see http://www.osce.org/states.
The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.
The OSCE is a non-career organization committed to the principle of staff rotation, therefore the maximum period of service in this post is 7 years.
Please be aware that the OSCE does not request payment at any stage of the application and review process.
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