Vacancy
Background | ||
Within the framework of its broader mandate to protect and promote the rights of all communities in Kosovo, the Mission monitors, reports and advocates with central and local institutions for full compliance with language-related obligations. In light of this, through programmatic activities in 2017 the Mission will continue strengthening the capacities of central authorities, i.e. the Office of the Language Commissioner (OLC), to increase their efficiency in protecting the use of all Kosovo’s official languages. Namely, the Mission will support the OLC’s Legal and Compliance Section to develop a unified case management system of complaints submitted to Kosovo institutions by the office. The system will also assist the OLC to efficiently respond to complaints, issue recommendations, and seek actions by institutions to be taken, in relation to their legal language obligations. This activity is in line with OMiK mid-term plans on strengthening the capacity of the OLC, and gradual hand-over of activities to the Office. For the purpose of this activity, OMiK will recruit a local legal expert, to provide support and advice to the OLC for a period of approximately 70 working days. The consultant’s primary duty will be to manage the process of developing a complaints management system, including the development of complaint forms to be used by the public. The consultant’s secondary duty will be to provide on-the-job training for the OLC staff working in the Legal and Compliance Section on how to use the management system and how to draft formal responses and recommendations.
Objective
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Tasks and Responsibilities | ||
The local consultant will develop complaints tracking system for the OLC, and deliver on-job-training for staff of the Legal and Compliance Section. This will include:
Deliverables
Performance Indicators The main performance indicators are:
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Necessary Qualifications | ||
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Remuneration Package | ||
Remuneration will depend on the qualifications and experience of individual experts as well as the detailed work plan to be agreed upon and will be based on the current OSCE consultancy rates. | ||
How To Apply | ||
In order to apply for this position you must complete the OSCE's online application form, found under http://www.osce.org/employment/43284. Applications received after the published deadline will not be considered.Applicants are encouraged to use the online recruitment and only fully completed OSCE applications will be accepted. However, if you have technical difficulties with the system you may use the offline application form found under http://www.osce.org/employment/43284 and forward the completed form quoting the vacancy number by e-mail to: consultancy.omik@osce.org. |