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Operations Support Officer


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Sorry, the application deadline for this vacancy has expired.

Archived vacancy details

Issued by
OSCE Special Monitoring Mission to Ukraine
Vacancy number
Vacancy type
International Seconded
Field of expertise
General Staff / Monitoring Functions
Functional level
Senior professional
Number of posts
Duty station
Date of issue
General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • Demonstrable organizational skills
  • Proven ability to communicate effectively, both orally and in writing
  • Demonstrable interpersonal skills and documented experience in negotiations
  • Depending on the field activity's mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities
Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:


Advanced degree in a relevant field


Minimum 6 years of relevant professional experience

Mission Specific Requirements


  • Proven record of effective management of logistics, supply, transport and storage operations
  • At least six years of relevant professional experience, preferably in an operational environment
  • Ability to establish contact and constructive relations with local population and officials
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environments
  • Professional fluency in the English language, both oral and written, and the ability to communicate clearly and concisely
  • Demonstrated ability and willingness to work as a member of a team with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity
  • Ability to operate Windows applications including word processing, Excel and email


  • Possession of a valid automobile 'Class C' driving licence
  • Working knowledge of Ukrainian and/or Russian language(s)
  • Experience in facilitating dialogue and applying mediation skills in practice  
Tasks and Responsibilities

Initial duration of appointment/assignment for this post is until 31 March 2017, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.

Potential applicants should be aware that this is a non-family posting.

Under the direct supervision of the Chief of Fund Administration (FAU) and working in close co-ordination with the Patrol Hub management, the incumbent is responsible for the efficient administration of FAU functions in the field, ensuring quality and integrity of the FAU service delivery in his/her Area of Responsibility (AoR) and consistency in application of the OSCE Regulatory Framework.

The Operations Support Officer will be the main point of contact between the FAU and Operations/Patrol Hub staff in the field. Through the supervision of FAU staff in the field and in consultation with relevant FAU Section Chiefs, the he/she will be responsible for the effective co-ordination of all logistic and administrative areas within the Patrol Hub. The incumbent will also supervise the work of general service and administrative support staff in his/her AoR.

The Operations Support Officer:

  1. Plays a key role in the establishment and maintenance of effective relationship with the programmatic staff in the field, by providing professional customer-oriented service; 
  2. Develops and implements procedures consistent with the OSCE policy and practice to ensure efficient and proper use of resources; 
  3. Prioritizes and resolves task-related competing demands;

In the area of logistics, procurement, Information and Communications Technology (ICT) and general services, the Operations Support Officer: 

  1. Reviews office space requirements and assists in negotiating rental agreements; organizes maintenance and repair of the  premises and equipment; 
  2. Ensures that ICT equipment is operational and that Mission Members are briefed on their use;
  3. Ensures accurate inventory of the equipment and efficient and effective use of assigned assets and supplies; assists field programmatic staff in planning and implementation of logistical aspects of projects and events; 
  4. Provides the Hub management with advice on transport and ensures efficient and effective use of transport resources including maintenance; ensures that staff are briefed on all transport matters; checks new vehicles and ensures the administration and integrity of the fleet management system;

Moreover, in the area of human resources/training, finance and general administration, the incumbent:  

  1. Ensures the administration of financial consistency and uniform approach to FAU services in the field, as well as the adequate application of Financial Regulations, Rules and Instructions as well as internal control systems;
  2. Administers human resources activities including recruitment, performance appraisal, job classification reviews, separation of Mission Members, training, etc.;
  3. Provides staff with guidance on financial administration issues and practices;
  4. Oversees identification of office technology needs and maintenance of equipment, co-ordinating enhancements as necessary;
  5. Supervises the team responsible for finance, travel and general administrative support; 
  6. Reviews and certifies travel requests, payment requests and invoices;
  7. Performs other duties as assigned.

For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds.

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered.

Please apply to your relevant authorities several days prior to the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered.



You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.