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Operations Room Officer


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Archived vacancy details

Issued by
OSCE Special Monitoring Mission to Ukraine
Vacancy number
Vacancy type
International Seconded
Field of expertise
General Staff / Monitoring Functions
Functional level
Number of posts
Duty station
Date of issue
General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • Demonstrable organizational skills
  • Proven ability to communicate effectively, both orally and in writing
  • Demonstrable interpersonal skills and documented experience in negotiations
  • Depending on the field activity's mandate, significant prior experience in relevant fields such as international customs practices and procedures, law enforcement, and military observations and arms control may also be required
  • Negotiating experience, preferably in the area of monitoring operations and/or related activities
Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:


First level university degree or equivalent experience


Minimum 2 years of relevant professional experience including minimum 1 year in a relevant field strongly preferred

Mission Specific Requirements

Additionally, this particular post has specific requirements:


  • University degree in international relations, political science, journalism or related field or graduate of a national military or police academy at officer level
  • Experience in an operations/situation/reporting centre for field operations
  • Experience in handling public information issues
  • Knowledge of the regional political history and developments
  • Excellent oral and written communication skills in English
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure; proven resilience to high stress environment
  • Flexibility and ability to work under pressure and within limited time frames, as well as readiness to work long hours and in irregular shifts is essential
  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity
  • Cultural sensitivity and judgement
  • Ability to operate Windows applications, including word processing, Excel, and e-mail


  • Working knowledge of the Ukrainian and/or Russian language(s)
  • Prior experience with a national foreign service, national military or police service and previous field service with the OSCE or with another international and multi-national organization
  • Completed national/international pre-deployment training
Tasks and Responsibilities

Initial duration of appointment/assignment for this post is until 31 March 2018, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

If applicable, deployment is subject to attendance to and successful completion of pre-deployment training and assessment.

Applicants are hereby notified that the Special Monitoring Mission to Ukraine (SMM) is designated by the OSCE as a nonfamily duty station. This designation is based on the fluid and dynamic working environment in the SMM and with due consideration to recommendations of the UN International Civil Service Commission. The currently prevailing working conditions in the duty station may include working in a hazardous location with extended hours of service, and possibly curtailed freedom of movement. Successful candidates who are appointed to locations deemed by the OSCE as hazardous will receive hazard pay. In addition, all successful candidates will be required to participate in the OSCE accident and life insurance scheme in accordance with the OSCE Staff Regulations and Staff Rules.

The SMM Operations Room (OR) serves as the central hub for all operations and security-related matters and assists in the management, co-ordination and support for all field monitoring operations. The OR reports directly to the Head of Operations. The OR provides up-to-date situation reports (SITREPS) on all operations and security-related issues and daily briefings to the SMM Senior Management. Furthermore, the OR acts as a flexible emergency and crisis management cell on a 24/7 basis.

Under the supervision of the Chief, Operations Room, the Operations Room Officer:

  1. Acts as the primary point of contact within the Operations Room for all field operations support for monitoring teams (MTs);
  2. Works closely with the OR Duty Assistant to monitor on-going operations;
  3. Liaises with relevant departments within the SMM HO and with respective MTs in terms of daily and weekly MT activities, patrol tasking and reporting;
  4. Maintains relevant logs;
  5. Provides input to the daily operations and security SITREPS including principal field (MT) operations and activities;
  6. Maintains the operational maps and overlays including deployments, dispositions of OSCE patrol teams, vehicle movements and events/incidents, and keeps senior management staff and other appropriate staff informed of the operations and security situation as directed;
  7. Acts as the primary OSCE SMM point of contact outside normal working hours, responding to all incidents and emergency/crisis situations;
  8. Prepares, logs and sends taskings to the SMM MTs;
  9. Processes Incident Reports (INCREPs) and coordinates the incident response of the MTs where required;
  10. Co-ordinates contacts with the appropriate emergency services; co-ordinates the medical evacuation of international staff in the field;
  11. Participates in Operations related training activities for new monitors where required;
  12. Identifies areas of operation and processes which could improve the effectiveness of the Operations Room or related activities in the field and comes up with suggestions for their improvement;
  13. Acts as the deputy of the Chief of Operations Room as and when directed;
  14. Performs other related duties as assigned.

The incumbent should be prepared to work extended evening/night periods on a 24/7 shift rotation.

For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see



The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds. Please note that nationals or permanent residents of the country of the duty station are not eligible to apply.

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered.

Please apply to your relevant authorities several days prior to the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered.



You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.