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Chief, Information & Communications Technology (ICT)


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Archived vacancy details

Issued by
OSCE Mission in Kosovo
Vacancy number
Vacancy type
International Seconded
Field of expertise
Information Technology and Information Management
Functional level
Middle management
Number of posts
Duty station
Prishtine / Pristina
Date of entry on duty
Date of issue


General Minimum Requirements

The general minimum requirements for working with the OSCE are:

  • Excellent physical condition
  • Possession of a valid automobile driving license and ability to drive using manual transmission
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
Field of Expertise Requirements

The general minimum requirements for working in this field of expertise are:

  • University education in computer science or related field or proven 2 years' professional experience in managing information systems and supporting users
  • Experience of Windows XP 2003 workstation and server, MS Office Suite, Internet with emphasis on network administration
  • Demonstrated planning and organisational skills in a technology environment with the ability to work effectively in a fast-paced, demanding environment with multiple priorities
Level of Professional Competence Requirements

Furthermore, this level of responsibility requires the following:


Advanced education/certified training course in a relevant field desirable


Minimum 6 years of relevant, diversified and progressively responsible professional experience including at least 3 years at the management level relevant to the actual position

Mission Specific Requirements

Additionally, this particular post has specific requirements:


  • At least six years of professional experience in the conceptualization, installation, operation, preventive and corrective maintenance of communications and Information & Communications Technology (ICT) networks
  • Experience of working with Local Area/Wide Area (LAN/WAN) networking systems, including Virtual Private Network (VPN) and Virtual LAN (VLAN) administration
  • Experience in Cisco technologies, including firewalls, routers, and switches
  • Experience with Microsoft operating systems and applications, Linux, Novell NOS, UNIX and IT Security solutions, end user, network and server hardware devices
  • High degree of familiarity with current telecommunications and radio systems, including microwave, satellites, VHF and UHF radio, and Voice Over Internet Protocol (VOIP) applications
  • Project management experience
  • Good analytical and problem-solving skills, as well as leadership skills and the ability to plan, organize work and motivate staff
  • Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity
  • Demonstrated cultural sensitivity and judgment to local conditions and communities
  • Flexibility and ability to work under pressure and with limited time frames
  • Professional fluency in the English language and ability to draft/write technical guidelines


  • Knowledge of the regional political situation and the legal framework of the Mission area
  • Knowledge of law issues relating to the functional areas in the Mission
  • Training and experience in negotiations
  • Prior field experience with the OSCE or another international organization
Tasks and Responsibilities

Under the general supervision of the Head of Administration and Finance, the Chief of ICT:

  1. In close co-operation with the Mission's ICT Officers and the management of the ICT Services of the OSCE Secretariat, establishes the concept for setting up and implementing projects related to the expansion and upgrade of the ICT networks.
  2. Is responsible for the overall maintenance of reliability and performance of the various ICT networks in the Mission;
  3. Plans, evaluates, provides input and monitors the implementation and execution of OSCE-wide and local ICT policies, standard operating procedures, hardware/software acquisition guidelines, service level agreements and software licensing issues related to ICT technologies and the management of the ICT systems;
  4. Formulates and oversees the implementation of adequate security of the Mission's ICT systems to assure proper access control for ICT resources;
  5. Supervises the work of 26 staff in the ICT division;
  6. Plans, reviews and organizes the financial planning of ICT services and assets of the mission;
  7. Performs any other duties as required.

The OSCE is committed to achieving a better balance of women and men within the Organization. The nomination of female candidates is particularly encouraged.

Candidates should, prior to applying, verify with their respective nominating authority to which extent financial remuneration and/or benefit packages will be offered.

Please apply to your relevant authorities several days prior to the deadline expiration to ensure timely processing of your application. Delayed nominations will not be considered.




You can not apply to this vacancy anymore.
Sorry, the application deadline for this vacancy has expired.